Santa Ana Police Department’s meditation room offers dispatchers a space to decompress

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Police dispatchers perform a vital service to departments in large, complex cities like Santa Ana. In doing work that is both intense and stressful, the dispatchers are expected to be unrelentingly sharp, intuitive, decisive, and uncomplaining, says Communications Supervisor Gabriela Jilek, a 22-year Santa Ana Police Department veteran dispatcher. The Santa Ana Police Department workplace today offers dispatchers useful ways to positively deal with stress, including a walking treadmill, therapy dog Shadow, and guided meditations for staff members. Jilek’s most recent effort is the department’s Meditation Room – a place dedicated solely for dispatchers and their healing. The initial idea…


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