‘Every day is different’ at Tustin Police Department 911 dispatch center


The ability to multitask is a requirement in several careers, but for 911 dispatchers multitasking is taken to level beyond what most people can comprehend. At the Tustin Police Department, dispatchers are simultaneously answering calls and dispatching officers , with the safety of the public and police offers hanging in the balance with every split second decision. It could be a robbery in progress or an officer-involved shooting. A baby not breathing or an abduction. A suicide attempt, a rape, or a murder. Before first responders begin to roll, dispatchers are the first point of contact. “We’ve always been the…

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